Experience:
Supervisor
Intelligent Image Management Limited
Dhaka, Bangladesh
18.03.2021 – 31.03.2023
Barista
North End Coffee Roasters
Dhaka, Bangladesh
13.08.2018 – 05.12.2019
Barista
Bread & Beyond
Dhaka, Bangladesh
25.01.2018 – 31.07.2018
Education:
Higher secondary certificate
Skills:
Provided customers with product details, such as coffee blend or preparation descriptions.
Described menu items to customers or suggest products that might appeal to them.
Checked temperatures of freezers, refrigerators, or heating equipment to ensure proper
functioning.
Prepared and served hot or cold beverages, such as coffee, espresso drinks,
blended coffees.
Took customer orders and convey them to other employees for preparation.
Following operational policies and procedures, including those for cash handling
and security.
Worked closely with management and co-workers as part of the team-oriented Establishing procedures for data entry staff to ensure accuracy and
Providing training and feedback to data entry staff on industry
best practices
Ensuring that all data entered is accurate and up to date, including
updating records when needed
Communicating with clients to answer questions about orders or billing
issues
Scheduling staff to meet deadlines and ensuring that they meet quality
standards
Developing new methods for improving staff productivity or efficiency
Reviewing reports to determine if there are any errors, inconsistencies,
or other issues that need to be addressed
I am a very good leader.
I can managing very much softly.
Additionally:
My name is Bappi Francis Costa