Restaurants - Cafes - Hotels
Experience:
Greet and escort customers to their tables
.Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
.Prepare tables by setting up linens, silverware and glasses
.Inform customers about the day’s specials
Offer menu recommendations upon request
.Up-sell additional products when appropriate
.Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
.Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
Communicate order details to the Kitchen Staff
.Serve food and drink orders
.Check dishes and kitchenware for cleanliness and presentation and report any problems
.Arrange table settings and maintain a tidy dining area
.Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
.Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
.Follow all relevant health department regulations
.Provide excellent customer service to guests
Education:
2015-2018 :Achego girls high school
Attained Kenya Certificate of Secondary Education
2007-2014 : Kibuye Girls Primary School
Attained Kenya Certificate of Primary Education
Mean grade D plain AGP 20
Skills:
Proven work experience as a Waitress
.Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
.Basic math skills
.Attentiveness and patience for customers
.Excellent presentation skills
.Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
.Active listening and effective communication skills
.Team spirit
.Flexibility to work in shifts
Additionally:
Worked in talentos beach resort from 2019-2023/5