Experience:
IDIA Market
Accountant manager
August 2022 to June 2023
Cafe Ihsan
Administrative manager
September 2021 March 2022
DecaCoffeeHouse
Event manager
May 2021 September 2021
Education:
South Kazakhstan State University
Bachelor degree of Biotechnology
Skills:
Communication
Problem solving
Analytical thinking
Financial management
Organization skills
Great guest interaction
Additionally:
Dear sir or madam,
With great interest, I am submitting my application for the front office position of Guest Relations Manager.
My name is Diana Nurzhanova. I am from Kazakhstan and currently living in Medina, studying Arabic. I am fluent in Russian, English and Kazakh. I have noticed that the number of Russian-speaking tourists in Dubai is constantly growing, and there is an increasing demand for staff who have a high level of proficiency in this language. I have a good level of proficiency in both Russian and English, which allows me to effectively communicate with guests and assist them with their inquiries.
At my previous jobs, I developed my organizational skills and the ability to find an individual approach to each guest. I am ready to competently handle difficult situations, resolve guest complaints and find appropriate solutions to ensure their maximum satisfaction.
I would like to join your team and enhance my skills to create unforgettable experiences for guests. I would be happy to discuss how my skills and experience can contribute to guest service, and have attached my resume for your review. In case that interview is favorable, I am ready to relocate to Dubai within a week.
Thank you for your time and attention.
Looking forward for your reply,
Best regards,
Diana Nurzhanova
