Najam ul Hassan:
Customer Service, Hospitality and Sales Agent
Diamond Hotel, Old Alghanim near K108 hotel Doha, Qatar.
+...57
[email protected]
05/07/2023
Dear Hiring Manager
I am delighted to present my candidature for the said position.
Being a customer support expert with 4 years of experience in this field I am proficient at dealing with customers and and resolving various customer related issues. 3 years of experience at a local airport hotel as receptionist where I learned many skils. Also 3 years in Sales Department for a local firm. I am confident that my skills and competency would contribute to the success of your firm. The most important duty of a Customer Service/Sales and Hospitality agent is to provide every necessary aid and support to every customer as required by the company so that the team can offer to satisfy the best service to satisfy our clients' needs
I strive to establish a superior customer service/sales and hospitality agent relationship and provide an excellent support service in order to exceed the customers expectations. I Possess a wonderful phone disposition and communication skills. My background in the customer support/Sales and hospitality industry has equipped me with outstanding organizational, leadership and problem-solving skills.
My current job responsibilities are
• Answering calls and Emails
• Fix Customer related issues
• Discuss the problems with the concerned departments
• Provide information to customers about new products and offers.
• Ensure the VIP standard of customer service is provided the customers.
• Activity be involved in suggesting new ideas and providing recommendations.
• Support customers by assisting them with their general enquiries.
• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop and maintain positive business and customer relationships.
Working for your firm would be an honor for me. The attached resume will provide you with specific of my career, such as qualifications, experience, and accomplishment. I am looking forward to further discussing the job responsibilities with you.
Sincerely,
Najam ul Hassan
