Resume warehouse in Poland Wroclaw

Thinking “out of the box” to provide software-based solutions. Experienced software engineer with a passion for developing innovative programs that expedite the efficiency and effectiveness of organizational success. Well-versed in technology and writing code to create reliable and user-friendly systems. A skilled leader who has the proven ability to motivate, educate, and manage a team of professionals to build software programs and effectively track changes. Confident communicator, strategic thinker, and innovative creator to develop software that is customized to meet a company’s organizational needs, highlight their core competencies, and further their success.

Bachelor’s degree with honors in computer science University of Rwanda, In College of Science and Technology | Kigali-Rwanda| August 2021

EXPERIENCE software Developer Universal Bridge ltd – Kigali, Rwanda | January 2020- May, 2021 • Producing efficient and elegant code based on requirements • Collaborating with management, departments and customers to identify end-user requirements and specifications • Compiling and assessing user feedback to improve software performance • Developing technical documentation to guide future software development projects, • Training company’s interns and training users on usage of newly developed system Project Manager Universal Bridge ltd – Kigali, Rwanda | September 2019- May, 2021, • Defining project objectives, project scope, roles & responsibilities. • Defining resource requirements and managing resource availability & allocation – both internal and third party. • Outlining a budget based on requirements and tracking costs to deliver project on budget. • Preparing a detailed project plan to schedule key project milestones, work streams & activities. • Identifying and mitigating potential risks. • Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction. Internship Rwanda Education Board – Kigali, Rwanda | June 2019- November, 2021, • Developed Rwanda National Examination Marking application system • Content Access Point cloning and configurations • Training school head teachers how to make use of CAPS while teaching students using e- learning system • One-laptop per child hardware and software maintenance ICT Teacher and Lab technician Mother Mary International School Complex Kigali, Rwanda| October,2021 - Now • Computer maintenance, network monitoring and providing technical support to colleagues • Teaching computing and digital literacy subject and IT in both IGCSE and AS level (pure Cambridge school) M365 Technical Support Engineer level 2 Tek-experts Rwanda | April, 2023 -Now • Supporting Microsoft clients remotely. • Troubleshooting: diagnose and resolve technical issues related to exchange online, including email delivery problems, mailbox configuration and connectivity issues. • Configuration and administration: assist customer in configuring and managing their exchange online environment, including mailbox creation, distribution list management and security settings. • Continuous learning: stay updated with the latest features, updates, and best practices related to • exchange online and m365

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I am ready to work, Irrespective of my work type.