Experience:
Highly skilled Quality professional with outstanding team leadership abilities to meet targets
consistently. With overall experience of 23+ years, currently associated with ACL Digital, an Alten Groups of companies as Program Director, PMO office and Operations. Leading portfolio of services including Delivery Assurance, Delivery Risk reviews, Internal Audits, Process Engineering group, Program Management Office, Quality, Finance, IT, Compliance, Admin, Sales, HR and Recruitment.
Associated with Wipro for 18 years, heading Quality for two Cyber Risk and Security Global Business Lines (~6000 professionals) APMEA and EUROPE with a team of 20+ Quality managers. Successfully contributing to company profits by improving team efficiency and productivity. Skilled at effective negotiations and upselling techniques. Customer Engagement, lead teams to achieve outstanding Delivery led growth, and achieved customer value add of ~25Mn. Participated and Won many Lean/6sgima/Kaizen awards from the external forum.
Education:
Masters in Computer Applications (MCA) from Madurai Kamaraj University
Skills:
Lean coach, Change Coach, Certified 6 sigma expert, KPMG certified ISO Auditor, Agile Coach
Additionally:
Published two white papers on ITIL process automation in ServiceNow.
Derived Audit checklist and process for Hardware programs.
Winner of multiple corporate award for consistent performance
