Experience:
Raj Hotel - Captain Waiter
Greater Noida , India
10/2021 - 01/2023
Delivered quality service by providing warm and welcoming
environment.
●
Trained and supervised wait staff to maintain first-class customer
service standards.
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Maximised covers by monitoring dining room for seating availability.●
Managed new and existing reservations using computer software or
applications.
●
Organised seating for groups and guests with special needs.●
Ginger - Waiter
Noida , India
03/2020 - 08/2021
Assisted customers with menu selection, offering knowledge of current
special dishes and personal recommendations to build rapport.
●
Processed cash and card payments promptly, minimising customer
waiting times and enabling swift table turnarounds.
●
Calculated charges, issued bills and collected payments, processing
accurately to avoid till discrepancies.
●
Provided friendly, courteous service, maximising positive customer
satisfaction ratings.
●
Served meals and drinks with professionalism and skill, maintaining
high presentation and quality standards.
●
Orange pie - Waiter
Noida , India
02/2018 - 11/2019
Assisted customers with menu selection, offering knowledge of current
special dishes and personal recommendations to build rapport.
●
Used appropriate sanitising and cleaning products to maintain hygienic
kitchen and food preparation areas.
●
Regularly communicated with kitchen and bar staff to maintain smooth
front of house operations, minimising potential service delays.
●
Managed timing standards in food deliveries to minimise delays.●
Managed restaurant closing duties, from cleaning dining areas to
cashing up tills.
Education:
EDUCATION
Bihar Board
12TH
05/2013
S S comy
SITAMARHI Bihar , India
Diploma: Computer Applications
2013
Patna University
B.COM
1st Year, GPA: 68, GPA: .5, GPA: 65.5
2010
Bihar Board
Skills:
A position in a result - Oriented Company that seeks an ambitious &
career conscious person, where acquired skills & education will be utilized
towards continued growth and advancement. Deadline-driven Head
Waiter experienced in Orange pie restaurant environments. Always
looking for ways to contribute to customer needs, business operations, or
team support. Successful coordinating efficient turning over of restaurant
tables, maximising sales opportunities to drive revenue. Hardworking
Head Waiter with 1 years of waiter establishment serving experience.
Expert in training employees in Tally with extensive knowledge of conflict
resolution skills. Committed to enhancing customer and employee
experiences and increasing sales. Organized Raj Hotel with experience in
1year restaurant environments. Effective creator of service structures with
thoughtful organization. Efficient house manager and facilitator of rapid
table turnover, boosting volume and increasing sales opportunities.
