Experience:
Electrical Engineer with extensive experience in the Telecom industry's Network Operations Center, specializing in Project Coordination, Network Monitoring and Surveillance, Network Performance Management, Troubleshooting, Radio Configuration Management, Fault Management, Reporting Management, Security Management, and Radio Network Special tasks and reports generation for Radio Access Network 2G/3G/4G. A proven history of working and troubleshooting 2G/3G/4G Wireless Technologies in the telecom industry.
Work Experience:
Ufone PTCL Group (February 2016 - Present):
Senior Executive Engineer (May 2021 - Present):
Currently working as a Senior Executive Engineer in Radio Access Network (RAN) Wireless Technology Operations Department of North-1 region, Ufone MSC Islamabad.
Responsible for Network Surveillance, Escalation, and Trouble Ticket Management Nationwide, ensuring efficient network surveillance and timely escalation to stakeholders.
Handles Reports Management, generating scheduled reports and trouble ticketing issues identified through FM/PM reports.
Complies with QA/IS and Governance Frameworks, ensuring full adherence to policies and procedures.
Demonstrates a strong work attitude, ethics, values, and teamwork, maintaining a positive attitude and availability during shifts.
Executive Engineer (February 2016 - April 2021):
Worked as an Executive Engineer in Radio Access Network (RAN) OSS and Governance Department in North-1 region, Ufone MSC Islamabad.
Responsible for nationwide radio network surveillance and monitoring using Huawei OSS U2000/U2020 and PRS.
Coordinates with operations and maintenance teams, ensuring maximum network availability by addressing alarms and issues promptly.
Manages radio network configuration, tracking planned activities, and generating reports and special event updates.
Mobiserve Pakistan (September 2015 - January 2016):
Worked as a Team Lead Engineer in Radio Access Network (RAN) Operations and Maintenance Department on Managed Services (MS) Project in Central-2 region, Jazz MSC Faisalabad, and Central-5 region, Jazz MSC Sahiwal.
Managed non-telco power issues, ensuring network performance availability efficiency.
JAZZ PMCL (April 2015 - August 2015):
Worked as a Network Specialist Engineer in Radio Access Network (RAN) Service Operations Center Department in Central-2 region, Jazz MSC Faisalabad.
Monitored and escalated network issues to relevant teams, provided first-level maintenance and support.
Ericsson Pakistan (May 2014 - March 2015):
Worked as a FLM (First Level Maintenance) Network Engineer in Radio Access Network (RAN) Operations Access Network Department on Jazz (PMCL) Managed Services (MS) project in Central-2 region, Jazz MSC Faisalabad, and North-1 region, Jazz MSC Islamabad.
Monitored and escalated network issues to concerned teams and provided first-level maintenance and support.
Ufone (March 2014 - April 2014):
Intern Engineer in the Technology Department of Ufone PTML.
PEL (July 2012 - August 2012):
Intern Engineer in the Power Projects Department of Pak Electron Limited (PEL).
Achievements:
Award of recognition for performance in OSS and Governance Department of Radio Access Network (RAN).
Demonstrated ability to handle excessive workload, complete tasks and projects within provided deadlines, and lead a team under pressure.
Education:
BSc Electrical Engineering 2009 - 2013 Faculty of Engineering and Technology-FET
Superior University Lahore
PEC No: Elect/42642
FSC Pre-Engineering 2008 Punjab College of Science Lahore
Matriculation 2006 Saint Anthony’s High School Lahore
Skills:
Network Operations and Maintenance
Project Coordination
Network Monitoring and Surveillance
Network Performance Management
Troubleshooting
Radio Configuration Management
Fault Management
Reporting Management
Security Management
Special Event Management
Radio Network Special Tasks
Reports Generation for Radio Access Network 2G/3G/4G
Radio Access Network (RAN) Engineering
Huawei OSS U2000/U2020 and PRS
QA/IS and Governance Frameworks Compliance
Escalation and Trouble Ticket Management
Timely Report Generation
Team Management
Quality Improvement Projects (Kaizen)
Service Level Agreement (SLA) Management
First-Level Maintenance and Support
Other Skills:
Leadership
Teamwork
Problem-Solving
Time Management
Communication (Oral and Written)
Presentation Skills
Multitasking
Adaptability
Customer Service
Initiative
Work Ethics
Positive Attitude
Availability During Shifts
Proactive and Reactive Maintenance
Labview
Proteus
Matlab
Multism
Microsoft Office
Autocad
Power System Analysis
Web Browsing
Additionally:
Provided at the time of interview