Experience:
PROFESSIONAL EXPOUSOURE:
Operation Manager (Warehousing).
KBR Kuwait. June 1st, 2017 till July 22nd, 2023
Operation Manager (Warehousing & Distribution).
Blink Company, Kuwait. August 1st, 2013 till May 23rd, 2017
Warehouse Manager.
AL-Ostoura Company, Kuwait. July 21st, 2011 till May 28th, 2013
Senior Administrator of Warehousing (MENA Region).
Agility Logistics, Kuwait. November 11th, 2003 till June 28th, 2011
Additionally:
DUTIES AND RESPONSIBILITIES:
OPERATION MANAGEMENT: Improve and Develop Warehouse flow of work such as Planning, Scheduling, Assigning work, In-Bound (Docking, Offloading, Segregation, QC (Shortages, Expiry, Damage, Transit etc.), Inventory (Qty etc.), Palletization, Bar Code Labeling, Shrink rapping, Put-Away) & Out-Bound (Picking, QC, Inventory, Caging, Dispatching/Shipping), and others activities such as Comingling, Marshaling, Replenishment, Disposing, Space Management based on Customer forecasts, high/low peak times, supervising subcontracted workforce work, Warehouse facility, equipment and building maintenance, House Keeping etc. in order to meet deadlines and timely delivery of product to the assigned destinations. Ensure proper job closing & billing details are provided to the Finance Dept.
INVENTORY MANAGEMENT: through periodical check, generating Locations Bar Code System and recommending changes in WMS System such as Reports.
PROCESS MAPPING: Drafting Documents such as Process Flow, Information Flow, Standard Operating Procedures (SOP’s), Forms, Work Instructions, Job Descriptions JD’s. SLA’s etc. Reviews the processes periodically, effects change and recommends revisions to IMS. Escalating QC\QA issues with QC Team for matters raised by them, take measures to promptly resolves them. SAFETY & SECURITY: Reviews Root Cause Analysis and Corrective Preventive Action for accident Reports & pending recurring issues. Monitors Insurance Claims, Recurring Health issues, Pest Management and Sanitation Control Mechanisms periodically. Safety Posters, Safety Evacuation System, Assembly Point, CCTV, Occupational Accident Investigation.
INFORMATION TECHNOLOGY: Coordinates with WMS Team for new / different systems implementation. Escalates technological applications requirements and constraints in existing System by coordination with IT on novel implementation and pending issues.
VALUE ADDED SERVICES (VAS): Reserved Inventory, Kitting, VMI (Vendor Management Inventory), Custom Warehousing, Break Bulk Pick & Pack Service, Same Day Shipment, Career Selection & Freight Routing, Export Documentations, FIFO/LIFO/FEFO/LEFO,LOT/BATCH Processing, Cycle Counting, Bar Coding, Scanning, Picking & Co-packing, Return Processing / Reverse Logistics, Cross Docking, Shrink Wrapping, Labeling & Relabeling, Re palletizing, Disposal, Merchandising, Packaging, Sortation.
EMPLOYEE DEVELOPMENT: Motivates the line Staff to ensure set targets are met, specific Project plans are implemented & Administrative issues are concluded. Facilitates the Staff Training/Coaching, by providing Safe, Secure, Clean and
Fair work Environment. Assist HR Team in Recruitment and Placement of Talented and Passionate Staff. Sanctions leave, issues violations, takes disciplinary actions, escalating pending housing, accommodation and payroll
issues. Evaluates Staff performance Quarterly.
TRAINING: Monitor and evaluate performance in partnership with the DMD and HR. Coordinate with L&D for personnel developmental needs and prioritizes accordingly.
DISTRIBUTION MANAGEMENT: Order Management such as Online Orders i.e. Express Deliveries (Within 4 hours’ time frame), Next Day, 2/3/4/5 Days Deliveries, Cash On Deliveries (COD), Store Pickup, Offline Orders / Purchases like Mega Stores and Malls etc. that meet Service and Efficiency Standards, Ensuring Customer Satisfaction, Route Planning, Vehicle & Drivers Management, Minimize Fuel Consumption and Time Laps, Monitoring GPS System, issuing Fuel Cards, Renewing Registration Books, Checking Blue Book, and Tidiness etc. Vehicle Accident, Claim of Insurance and dealing with Traffic Police. Preparing of Vehicles Manifests and other related records/ documents, such as No & type of orders per driver, Orders Per Areas & Cost wise, etc. for Analysis. Inter Department Coordination, in the event of irregular vehicle arrivals. Direct involvement on ensuring the legalities of vehicles leasing, insurance and driver’s licenses validity etc.
PLANNING & DEVELOPMENT: Ability to go through Old Massive Manual System, determine the Bottle Neck & Recommend Adjustments, Design and Plan new layout for the Warehouse & Outlets, Reallocate/Restructure into new fully Automated System without interruption. Strong Contact in Market with Contractors, Suppliers & Vendors to get Competitive Quote in order to co- ordinate for Advantageous Procurement of Goods (incl. Samples) Services, Delivery, Payment Terms and Account Settlement for the rest of Warehousing Department.
WASTE MINIMIZING & DISPOSAL: Control wastage of goods and raw materials, through improved handling, accurate purchase forecasting, eliminating obsolete and off-spec material, reduce aging material. Issue aging reports and follow up on expiry dates of all goods in Warehouse.
RISK ASSESSMENT & DISASTER RECOVERY: Implementing strategies to reduce risk relating to stock loss and shrinkage. Hazard Identification & its risk, based on OHSAS-18001. Ensure that all Chemicals used & stored conform to MSDS Standards.
AUDIT: Reviews Reports and Audits all facilities fortnightly to ensure Safety, Health, Security & Sanitation guidelines are met as per IMS Manual. Extend support to Business Units by Internal Audit support prior to External Audits (ISO); take necessary steps towards timely closure of NCRs raised.
CONTINUOUS IMPROVEMENT: Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies. Implementation of Six Sigma, KAIZEN, KANBAN Techniques.
CUSTOMER SATISFACTION: Ensures the Client requirements are met in keeping with the contractual obligations.
REPORTING: Reviews regular Reports provided by Line Staff, Verifies, Compiles, Analyze Data for Costing, Budgeting, Forecasting, P&L Validation, Financial Statement, CBM, Metric & KPI Benchmarking monitoring, Inventory, MHE's, CAPEX, OPEX, IRR etc.
MEETINGS: Holds periodic informal meetings with Employees and Managers, in Groups or individually, to discuss Questions & Concerns, Provides the Minutes of Meetings and Briefings to Staff.
SUPPORT FOR EXTERNAL OPERATION/ COUNTERPART PROJECTS:
20K, Current Services (CS), PVL (Prime Vendor Logistics), MOH (Ministry of Health), K.N.P.C (Kuwait National Petroleum Company), NAS (National Aviation Service), KFTZ (Kuwait Free Trade Zone), AAFES (Army and Air Force Exchange Services), DDKS (Defense Distribution Deport Kuwait, Southwest Asia), Sultan Center – TSC, Metal Recycling Company – MRC, Honda KWT, Erbil Airport Iraq, Refrigeration Industries and Storage Company – RISCO, Armada Retail Concept, AL-Sabaya Co.
