Resume Tourism in Canada Hamilton

Medical Office Administrator April - Present ● Booking patient appointments, greeting patients and answering the phone line liaising with patients and families in a professional and compassionate manner while maintaining privacy and confidentiality ● Maintaining patient records by obtaining, recording, and updating personal information ● Scanning and faxing of patient information and reports St. Joseph’s Healthcare Hamilton Hospital Hamilton, Canada Covid-19 Service Associate March - June 2022 • Supported healthcare staff, patients, and visitors during the COVID-19 pandemic by guiding them throughout designated locations in the hospital while ensuring appropriate PPE was applied. • Ensured screening tools were provided to assess eligibility for entrance, including screening for signs and symptoms based on the questions provided by health administration guidelines.

Mohawk College Tourism 964

Languages English (Native), Serbian (Native), Croatian (Native)

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Volunteer Experience Glendale Secondary School Hamilton, Canada Peer Leadership – 60 hours June – August 2017 • Inspired many grade eight students to take gym in high school by being coordinated and enthusiastic when delivering many sports activities for four weeks. • Utilized teamwork and leadership skills while working with peers and children to maintain overall control. • Resolved conflicts amongst the children and fellow peers daily to ensure everyone’s happiness and safety.