Restaurants - Cafes - Hotels
Experience:
FOOD SERVER MARY GRACE CAFE
June 2022 - Present
Prepare restaurant tables with special attention to sanitation and order. Attend to customers upon entrance and present restaurant menus and help customers select food/beverages. Answer questions or make recommendations for complementary products. Collaborate with other restaurant servers and kitchen/bar staff. Deal with complaints or problems with a positive attitude.
CAKE DEDICATOR RED RIBBON BAKESHOP Dec 2020 – March 2022
Responsible for making a draft and creative design for cakes as per specifications of customer. To maintain a clean working area and tracking inventory supply as well.
DINING STAFF GRINGO MEXICAN RESTAURANT July 2019 - August 2020
Provide excellent customer service and communicate with all restaurant staff. Respond to customer complaints tactfully and professionally. Adhere to all relevant health department rules/regulations and all customer service guidelines. Handle different FOH station tasks, as required and performs other related duties and function assigned by his/her superior.
KITCHEN STAFF YAKIMIX RESTAURANT August 2018 – May 2019
Assist with the dining experience of patrons by preparing food according to company recipes, using proper food handling and sanitation techniques, and adhering to food quality standards. Serve as liaison between kitchen staff, supervisors, and operations manager. Maintain a safe working environment for employees by following OSHA regulations and keeping kitchen equipment in working order. Ensure complete customer satisfaction with prompt service, accurate food orders, and efficient operations
Skills
Customer Service and professional interaction
Knowledge in bartending, with a variety of drinks
Computer savvy, able le to work with Microsoft Office e.g., word, excel, power point and internet surfing.
Ability to train people on how to render professional & efficient service to the customer
Handle food and beverage orders while providing excellent guest service in fast-paced, high- energy environment.
Education:
BACHELOR OF INTERNATIONAL AND HOSPITALITY MANAGEMENT
LYCEUM OF THE PHILIPPINES UNIVERSITY Manggahan, General Trias Cavite
S.Y 2017- 2018(Undergrad)
BACHELOR OF SCIENCE IN HOSPITALITY MANAGEMENT
EUGELIO AMANG RODRIGUEZ INSTITUTE OF SCIENCE AND TECHNOLOGY Dasmarinas Cavite S.Y 2014- 2016(Undergrad)
Skills:
Customer Service and professional interaction
➢ Knowledge in bartending, with a variety of drinks
➢ Computer savvy, able le to work with Microsoft Office e.g., word, excel, power point and internet surfing.
➢ Ability to train people on how to render professional & efficient service to the customer
➢Handle food and beverage orders while providing excellent guest service in fast-paced, high- energy environment.
Additionally:
Seminars and Trainings
“NEW TRENDS IN FOOD AND BEVERAGE AND HOUSEKEEPING OPERATIONS”
Hotel Kimberly Manila
Feb 2014
“THE 2ND YOUNG FILIPINO TOURISM ADVOCATES POWER CONFERENCE” With the THEME
TOURISM WITHOUT BOARDERS: Empowering Tourism Industry though ASEAN Integration 2015
De La Salle University- Dasma
Sept 2014
“EMERGENCY RESPONSE MANAGEMENT ORIENTATION COURSE W/ RAPPELING”
Rescue 177 Training
Center held at EARIST Cavite
Mar 2015
“BASIC HIGH ANGLE RESCUE AND BASIC LIFE SUPPORT WITH CPR AND SIMULATIONS FOR MASS EVALUATION W/ WATER RESCUE SURVIVAL TRAINING”
Rescue 177 Training
Center held at EARIST Cavite
Mar 2015
“PROFESSIONAL CAKE DECORATING”
LPU Culinary Institute Aug 2015