Resume hotel, warehouse, cleaner, chef, Helper, packing Operator, restaurant, housekeeper, Housekeeping in Poland Wroclaw

Contact Point 360 Customer Support Executive (2020 - 2022) • Collected customer information and analyzed customer needs to recommend potential products or services. • Utilized crisis management techniques to offer corrective solutions and maximize customer satisfaction. • Organized meetings for executives and coordinated availability of conference rooms for participants. • Listened to customers' questions and concerns to provide answers or responses. • Devised recommendations to streamline and simplify customer support system and improve response time. • Provided excellent customer service by efficiently resolving issues and responding to inquiries. Built strong relationships with field operations team to support business development opportunities and improve service. The Lalit Golf & Spa Resort Goa Hospitality ( 2018 - 2019) • Performed front office maintenance duties by organizing and cleaning desk spaces and replenishing office supplies. • Provided exceptional service and assistance to guests upon check-in. • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates. • Maintained positive lobby presence, pleasantly greeting guests and employees. • Answered telephone calls and emails to assist customers in making reservations. • Welcomed guests to facility, addressed complaints and found solutions to problems.

• 10th CBSE Board - Kendriya Vidyalaya CRPF Camp ( 2013 ). • 12th CBSE Board - National Institute of Open Schooling ( 2017 ). • Diploma of Education, Graphic Design Oxford Software Institute ( 2015 ). • Diploma in Hotel Management, UEI Global ( 2019).

communication skills, crisis management, customer satisfaction, customer service, decision making, front office, Teamwork, Self-Motivated, Problem-Solving, Flexible and Adaptable,

English Hindi

PASSPORT DETAILS Passport No.-: Z6991994 Date Of Issue -: 23-09-2022 Date Of Expiry -: 23-09-2032