Banks - Finance - Accounting
Experience:
SUMMARY (10 + years of progressive experience in OTC)
Ability to make quick and excellent decisions and organize thoughts in the face of time constraints and full workload
Sound knowledge and understanding of latest in computer technology
Creative and resourceful thinking regarding financial matters
Good-learner, active performer, presentable with drive to quickly access to any environment, can co-operate with associate towards team building, divert the work towards organizational goals
KEY ACHIEVEMENTS
successfully transitioned the processes of Billing for a GEM project
( Travelled UK & Sweden )
Fundamental in reviewing & preparing all DTP and Process maps
Automation of Billing Process
Education:
MBA Finance and HR
Skills:
• Management & Leadership
• Process Development/Improvements
• Performance Metrics
• Project Management
• Hiring, Training & Development
• Employee Engagement
• Client Management
• Corporate Social Responsibilities
Additionally:
EXPERIENCE
Cap Gemini business services India private ltd (February 2015 – till date).
o Position held: Team Lead
Current Roles & responsibilities:
Manage day-to-day operations of Billing overlooked Credit, Master Data.
Helping in planning & prioritizing team’s work on a daily to weekly basis.
One point of contact for entire billing
Providing data matrix to Command center team on monthly basis
Identify process gap and ensure continuous improvements
Generate performance report.
Providing daily, weekly or monthly report to inform the client and higher level management about the pending and completed tasks.
Attending weekly, month-end calls
Managing 11 billing staff’s
Partnered with different geographical (APAC & EMEA)
Ensuring SLA’s are met 100%.
Successfully Managed the Internal and External audits
Previous experience in capgemini was handling Order management, MDM & credit management.
EXL Services (P) Ltd. Business Process services (December 2012 – January 2015)
o Position held: Senior Associate, was handling collection & cash applications
IBM Daksh Business Process services (P) Ltd. (November 2010 – November 2012).
o Position held: Executive Finance & Accounts, was handling credit management