Experience:
Accomplished and qualified hospitality professional with 22+ years of demonstrated success in implementing strategies to boost productivity, increase revenue, and streamline operations within luxury, five-star hotels. Influential leader, adept in overseeing the financial performance of hotels by driving revenue growth through strategic and customer-focused initiatives. Experienced in managing, leading, and developing high-performing, diverse teams to aid organizations in transforming business to achieve desired levels of market share and profits. Expert in cultivating relationships with staff and senior management to elicit requirements, negotiate priorities, and manage expectations with proven ability to promote continuous improvement and operational excellence that deliver sustainable revenue growth.
Education:
Bachelor of Business in Hotel Management – Nixon University
Diploma in Sales Management and Marketing – Cambridge International College
Skills:
"Team/People Management
Hotel Management
Operations Management
Customer Service " "Sales & Marketing Strategy
Process Improvement
Strategic Planning
Training & Development" "Rebranding & Revenue Generation
Formulating Plans & Policies
Budgeting & Forecasting
Stakeholder Engagement"
