Education:
Bachelor's in Business Management
Skills:
Ability of quickly analyse and diagnose the problem.
Ability to acquire new technology and keep them updates.
Have experience in working with various operating systems.
Ready to take additional challenges and work with teams.
Additionally:
Team Management, Analysis of procedures & improvement in ongoing activities.
Provide information to the higher authority on performance of the team.
Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel
Manage, train, and help to team members for development to resolve any dysfunctional issue
Lead creativity, risk-taking, and continuous improvements in workflow.
Up gradation and organization of team for achieving targets
Managing Escalation and Replication problems
Critical user support
Developed setup and quality check points for products as per company norms.