Resume Security Specialist in Kuwait Al-Kuwait

Integrated Security Operations Controller. WS Insight Secure, Nairobi, Kenya.  Remotely monitoring and access control of premises in East Africa using integrated security systems.  Managing and coordinating Guardforce patrol system administration for monitoring guards’ patrols and eOBs management systems.  Planning, coordinating, and generating SOPs, CRMs, KPIs, incidents, security escort report templates, and daily/weekly/monthly automated Excel security report templates.  Escort supervisory of high-valued trucks for our clients and help in customs clearing procedures from Kampala to Mombasa via Malaba border.  Generating escort movement tracking reports using Skyline, Track24, and Sicuro tracking systems.  Proofreading and editing daily, weekly, and monthly reports, security information alert messages and emails before they are sent to responsible clients.  Handling multiple calls using a walkie-talkie, mobile phones, 3CX systems, and setting up teleconference calls with field officers and clients.  Meet and greet with clients at the airport, conducting security briefs and unarmed protection services during their stay in Kenya. Accomplishments  Successfully coordinated and supervised more than 50 escort trips of high-valued consignments from Rwanda to Mombasa via the Malaba border.  Generated automated weekly security report templates on Excel that reduced manual efforts at work and saved more than five working hours.  Successfully intercepted a mighty planned heist in February 2023 at our client’s premises in Nairobi that could have led to financial losses.  Was awarded best ISOC member in business presentations to our customers whenever they visited our control room.

Certificate in Risk Assessment & Control- Health & Safety Alison Education, Ireland— Remote. Diploma in Operations Management Alison Education, Ireland— Remote. Bachelor's degree in Environmental Planning and Management. Second class honors. Pwani University, Kilifi Kenya. High school Certificate Mean grade: B+ (plus) Ingotse High School, Kakamega County.

Skills  CCTV Surveillance and remote access controls.  Vehicle and mobility tracking.  Organizational, Strategic Planning and analytical skills.  Data entry MS Office and reporting.  Fleet and transport management.  Compliance and Incident Management.  Emergency Response and CPR.  Security planning and coordination.  Secure journey management  GPS navigation and tracking. Soft skills  Communication and interpersonal.  Problem-solving and conflict-resolution techniques.  Superior customer service.  Strong Leadership acumen and a team player.  Flexibility and quick to learn.  Quick adaptability to new teams.

English

Software  Integrated security systems; DSS Pro, Genetec, DSS Client SmartPSS, Bold, exacqVision, Axxon Soft and Ajax. ***** Excellent  MS Excel, Word & PowerPoint ***** Excellent  Tracking using Skyline, Smart24 and Sicuro. **** Good  Visitor management using Genetec and DSS Pro. **** Good  GIS and remote sensing ***Fair