Restaurants - Cafes - Hotels
Experience:
Hello, I'm Shin Dongyoon (Dylan), a results-driven hospitality and tourism professional graduating with a Bachelor's in Hospitality & Tourism Management from the University of Massachusetts Amherst. Had some experience working in White Don Restaurant in Seoul, I led a team of 10+ staff, ensuring operational excellence and delivering top-tier customer service. My diverse background includes a role as a Security Guard at Hotel Shilla and serving as a Training Assistant at the ROK Marine Corps Special Recon Training School. Fluent in English (TOEFL: 105) and Korean (Native), I bring hands-on experience in restaurant operations, safety protocols, and leadership training. I am eager to leverage my skills and contribute to dynamic teams in the ever-evolving hospitality industry.
Education:
University of Massachusetts Amherst
Skills:
Customer service, hospitality management, leadership, supervision, training and instruction
Additionally:
I had 2 years serving in the South Korea Marine Force and was honorably entitled to be a sergeant which I have grown tough and strong with a resilient mentality. Therefore, I do not back off when facing the challenges and professionally controlling my emotions for the work.
