Resume Accountant in Qatar Al-Wakra

Accountant DPS Monarch International School Al Wukair, Doha Qatar 2019 - Till Date • Payment Handling: Managed cash, check, and credit card payments, ensuring precise posting to customer accounts. • Collections Management: Proactively addressed overdue payments and supervised skipped invoices through strategic collection calls. • Account Oversight: Monitored customer accounts, swiftly identifying non-payments, delays, and irregularities. • Invoicing Efficiency: Systematically generated invoices, maintaining organized records in the ERP system. • Collaborative Approach: Worked with other departments for streamlined resolution of unapplied cash, write-offs, adjustments, and payment reversals. • Charge-back Resolution: Clarified charge-backs, deductions, and allowances, contributing to accurate financial records. • Transaction Accuracy: Ensured precision through meticulous review of reports and organized paperwork. • Inventory Monitoring: Oversaw inventory processes, including receiving, shipping, invoicing, and RMA reports. • Log Maintenance: Organized specialized logs, reporting to supervisors in Purchasing, Bookkeeping, and Inventory Operations. • Statement Preparation: Quickly prepared customer statements, bills, and invoices, conducting brief research and analysis. • Customer Query Resolution: Efficiently managed and resolved customer inquiries, compiling data for concise monthly reports. Assistant Branch Manager HDFC Bank Ltd, Chennai, India 2016-2018. • Bank Overview: Contributed to HDFC Bank, a leader with 170 Billion USD assets and 5500 branches, providing a full spectrum of financial services. • Leadership Role: As Assistant Branch Manager, ensured a comprehensive understanding and implementation of organizational policies and procedures. • Operational Resolution: Addressed all operational and procedural issues, serving as the escalation point for effective resolution. • Class A Branch Management: Oversaw a Class A branch, managing diverse areas and maintaining high service quality despite challenges in size and location. • Cross-Functional Responsibilities: Played a key role in cross-functional activities, leveraging experience and CRM analysis for effective upselling and cross selling. • Operational Excellence Recognition: Contributed to the branch’s recognition as a Top 5 performer in operational efficiency and customer support. Customer Services Responsibilities: • Account Handling: Led customer account processes, including opening, maintenance, and closure, ensuring regulatory compliance. • Card Management: Oversaw efficient issuance and management of debit and credit cards for seamless transactions. • Credit Report Assessment: Verified and assessed credit reports before forwarding to the Credit Department. • Document Maintenance: Managed a vast collection of documents using a checklist system for streamlined organization. • Subordinate Coordination: Coordinated with subordinates for systematic document collection, adhering to established checklists. Consumer Finance Responsibilities: • Lead Acquisition: Led the acquisition of leads, converting them into various financial facilities. • Finance Management: Oversaw Home, Vehicle, Personal, and Business Finance operations. • Welcome Kit Oversight: Managed the welcome kit process, ensuring instant debit card issuance, and took charge of related controls and stock. • Audit Management: Responsible for pre-audit preparation, efficient audit management, and timely responses to audit comments. • Staff Mentoring: Guided new branch additions through training, focusing on procedural and customer service aspects. Corporate Services Responsibilities: • Account Oversight: Managed corporate accounts, ensuring smooth and compliant operations. • Document Handling: Efficiently collected necessary documents for corporate processes. • Trade Finance Operations: Led operations in trade finance for seamless transactions. • Client Query Resolution: Resolved client queries on Import payments, Letter of Credit, and Collection Bills for customer satisfaction. Assistant Acquisition Manager Kotak Mahindra Bank Ltd, Chennai, India 2014-2016. • Sales Ownership: Managed the entire sales lifecycle, executing strategies aligned with the bank’s goals. • Strategic Execution: Executed sales strategies in line with the bank’s consolidated targets and operational plans. • Client Acquisition: Identified critical success factors for new client acquisition, meeting branch sales targets. • Team Monitoring: Ensured the team achieved targets in defined markets and business segments. • Network Development: Developed a community network for enhanced bank visibility and new business referrals. • Product Sales: Sold diverse banking products to clients, including CASA, Credit Cards, Mortgage, Loans, and Bancassurance. • Lead Prospecting: Identified new leads and pitched banking products to expand the customer base. • Client Service: Provided service to existing customers, managing all aspects of customer relationships. • Corporate Sales: Focused on corporate sales for premium and HNI clients, strategizing to achieve ambitious targets. Junior Accountant. Easwari Fabitecs, Tiruchirappalli, India 2012- 2014 • Policy Enhancement: Improved organizational policies with a sharp grasp of protocols. • Financial Controls: Strengthened accounting controls by suggesting effective policies. • Discrepancy Resolution: Identified and resolved financial discrepancies through analysis. • Payment Optimization: Streamlined payment procedures by verifying documentation. • Confidential Finance: Safeguarded operations with confidential financial management. • Team Contribution: Actively contributed to team goals and results.

• Master of Commerce (M.Com) Bishop Heber College (2010-2012) • Master of Business Administration (MBA) Bharathidasan University (2010-2012

• Accounts Receivable • Accounts Payable • Financial Reporting • Microsoft Excel • Oracle • Nexquare • Payment Processing • Collection Management • Invoicing

English

Driving License: Yes (Qatar License)