Skills:
Responsible for the management of all health, safety and hygiene standards as required by regulatory, statutory and international norms; conceptualize a guest satisfaction index within the housekeeping dept. to monitor the services.
Ensure that the housekeeping, laundry and linen facilities are maintained to the required standards and facilities are well resourced for staff to effectively carry out the duties required.
Conduct inspections and service audits of all guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair and making recommendations for the upkeep of the same.
Manage, negotiate and maintain contracts and agreements without sourced operations, be they with sub-contractors, suppliers or manpower contract companies ensuring compliance and implement necessary controls.
Housekeeping & laundry Management, Pre-opening, Hotel Management, Soft service Management, Preventive Maintenance, Budgeting & Cost control, finance, Hotel Administration, Performance Management Guest House Management, and Team Management. KPI Preparation (Key Performance Indicator) Leadership and Inventory Management.
Supplier Section, Training and Development, Recruit, Service Quality, Health & Safety, Cleaning& Hygiene, Pest Control, and Waste Management, Security & Protocol Services.
Additionally:
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