Customer Care Center Coworker (social media )
Company description
Come assist us develop a much better day-to-day life for the lots of people. That's the IKEA vision. We do that by supplying a wide variety of furnishings with good style as well as function at prices so reduced that as lots of people will have the ability to afford them.
Do you value simplicity, cost-consciousness, a modest perspective as well as self-control? Then an IKEA profession might be ideal for you.
We make every effort for excellent leadership to lead organization as well as people with each other. Our team believe people discover and also create best when they carry out as well as deliver in the actual globe.
Job description
I make sure the contentment of all consumers who contact us straight through the client treatment facility in all media. I do this by determining their requirements and using basic, reliable options to their enquiries. I utilize my understanding of the IKEA variety, solutions we provide, and exactly how our processes work. I take obligation for gathering the specific details from our clients, which will certainly aid our customer treatment center or the other departments in the organization to enhance our customers' overall buying experience, and also provide this comments to my line manager.
Qualification
Excellent effectiveness as well as navigation skills around a PC-- also currently including the net.
Excellent keyboard skills-- as they normally have to input information into a system.
Excellent telephone manner with a clear speaking voice-- as a lot of their job will be corrected the telephone.
Good communication abilities as well as the ability to construct connection with the customer.
High enthusiastic skills associated with aiding individuals out, clarifying details and team work involvement.
More Info
Clear Verbal Interaction.
Telephone systems, paying attention and also focus to information skills.
Multi-tasking, focusing and also Data Access Skills.
Consumer taking in skill.
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valid through: 2022-06-06