Application Support Engineer
R.
esponsibilities.
S.
upporting customers for the set up services.
T.
aking possession of technological concerns, and functioning with our advancement group to deal with advanced problems when essential.
R.
esolving escalated consumer grievances without the demand for team lead intervention.
D.
ocumenting troubleshooting and also trouble resolution actions.
P.
articipation in supplying training to clients as required.
D.
ata Administration for internet applications.
P.
rovide accurate, valid and full details to the end users and clients while maintaining a close eye on high quality of response as well as within SLA durations.
G.
uide client end individuals on application attributes and appropriate use the application K.
eep documents of client interactions as well as keep data base of questions and also support supplied.
C.
onsistently acquire product knowledge and also job in the direction of enhancements on internal procedures by determining the existing traffic jams.
W.
ork with screening and growth group to strategy and also launch manufacturing builds.
S.
eliminates Required.
G.
ood testing skills.
G.
ood research study abilities.
G.
ood written and also verbal interaction abilities.
T.
echnical Understanding.
S.
trong experience in composing complicated SQL questions as well as comprehending existing SQL based code in the kind of sights, stored-procedures or user-defined features (primarily on MS SQL Web Server) E.
xperience in installing and configuring ASP.NET based internet applications and also windows services.
M.
oderate experience in producing records utilizing SQL and SSRS.
K.
nowledge in Google Analytics as well as Webmaster device is an included benefit.
S.
trong knowledge in IP, SMTP, FTP and various other networking procedures.
U.
nderstands standard installation/configuration activities in Windows Server 2008 as well as above.
E.
xperience with web innovations, HTML, CSS and Javascript will be a plus.
E.
ducation.
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valid through: 2022-07-01