Contact person: George
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Reservations Agent
Set within business as well as lifestyle heart of Dubai-- purposefully situated in the business and enterprise zone of Sheikh Zayed Road-- the Carlton Downtown Hotel is your 4-Star Resort of option. Set within the city's innovative architecture and moments away from the Dubai Globe Trade Facility and also Exhibit Center, Dubai International Financial Center, the Dubai Shopping Center, the Burj Khalifa as well as the new Dubai Canal the Carlton Midtown Hotel keeps you close to the humming heart beat of the city's popular landmarks.
As an Appointment Agent, you will certainly be working under the general support as well as supervision of the Supervisor and with the well established policies, procedures supervises as well as applies all reservation activities.
- Schedule and go into space appointment requests making use of the Opera (Home Management System)
- Answer telephone and also email questions in a prompt manner
- Update reservations making certain a remarkable sign in as well as have a look at process
- Make sure earnings is made the most of by up-selling guest spaces and also advising resort facilities
- Communicate with Sales and also other departments as needed
- React to queries concerning hotel products and services over the telephone, fax, email, etc
- Schedule booking with a lot of accurate info to make sure exceeding visitor's assumptions
- Understand Income Management strategies, sell levels and also market routed rates and also is able to apply these methods to offer based on readily available Resort supply
- Guarantee expertise of all centers of different sis buildings in UAE, services and hours of procedure in order to react with confidence as well as properly to inquiries
- Constantly demonstrate a commitment to personal Visitor Solution quality as well as profitably with unique obligations as designated
- Have the ability to cross sell residential or commercial properties as well as increase cross sell conversion
Telephone Skills
- Standard Income: To be gone over during interview
- Lodging: Provided
- Transport: Given
- Annual Paid Leave: Provided
- Work Visa: Offered
- Flight Tickets: Offered
- Medical Insurance Coverage: Provided
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views: 3.5K
valid through: 2022-07-01
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