Resort Manager vacancy in Sharjah UAE

Application Support Engineer
R. esponsibilities. S. upporting customers for the installed services. T. aking possession of technical problems, and working with our development team to fix advanced concerns when essential. R. esolving escalated customer complaints without the demand for group lead intervention. D. ocumenting troubleshooting and issue resolution steps. P. articipation in giving training to customers as needed. D. ata Monitoring for web applications. P. rovide accurate, legitimate and also full information to the end individuals and also customers while keeping a close eye on quality of action as well as within SLA durations. G. uide client end users on application functions and proper use of the application K. eep documents of customer interactions and keep expertise base of queries and also assistance provided. C. onsistently acquire product knowledge and work towards improvements on internal procedures by determining the existing bottlenecks. W. ork with screening and also growth group to plan and also release production builds. S. eliminates Required. G. ood screening abilities. G. ood research skills. G. ood composed and also verbal interaction abilities. T. echnical Expertise. S. trong experience in composing complicated SQL questions and recognizing existing SQL based code in the form of views, stored-procedures or user-defined functions (mainly on MS SQL Server) E. xperience in installing and setting up ASP.NET based internet applications as well as home windows solutions. M. oderate experience in producing reports making use of SQL as well as SSRS. K. nowledge in Google Analytics as well as Webmaster tool is an added advantage. S. trong expertise in IP, SMTP, FTP and other networking protocols. U. nderstands standard installation/configuration tasks in Windows Web server 2008 and above. E. xperience with internet modern technologies, HTML, CSS and Javascript will be a plus. E. ducation.