Server vacancy in Sharjah UAE

esponsibilities

• upporting clients for the mounted services
T.
• aking ownership of technological problems, as well as functioning with our growth group to deal with advanced concerns when essential
R.
• esolving rose customer problems without the need for group lead intervention
D.
• ocumenting troubleshooting and also problem resolution actions
P.
• articipation in offering training to customers as needed
D.
• ata Monitoring for web applications
P.
• rovide accurate, legitimate as well as complete info throughout individuals as well as customers while keeping a close eye on top quality of feedback and within SLA durations
G.
• uide customer end users on application functions and also proper use the application K
• eep records of client interactions and preserve expertise base of questions and also assistance gave
C.
• onsistently get item expertise and work towards improvements on inner procedures by identifying the existing bottlenecks
W.
• ork with testing and also advancement team to plan and release production develops
S.

kills Required

• ood testing abilities
G.
• ood research study abilities
G.
• ood composed and verbal interaction abilities
T.

echnical Knowledge

• trong experience in creating intricate SQL queries and understanding existing SQL based code in the kind of views, stored-procedures or user-defined functions (primarily on MS SQL Server) E
• xperience in setting up and configuring ASP.NET based web applications as well as home windows solutions.
M.
• oderate experience in generating reports making use of SQL and SSRS
K.
• nowledge in Google Analytics and Webmaster device is an included benefit
S.
• trong knowledge in IP, SMTP, FTP and various other networking procedures
U.
• nderstands standard installation/configuration activities in Windows Server 2008 as well as over
E.
• xperience with internet innovations, HTML, CSS and Javascript will certainly be a plus
E.

ducation