Call center representative vacancy in Dubai UAE

Call Centre Representative-Arabicc Speaker
Business Sony Center East & Africa FZE Department Client Service Department Division Touch Factor Administration-- Client Experience Academic certification College Grad MS-Office abilities Extensive working expertise of MS-- Workplace Job account 1 ~ 2 years' experience in Call Centre Taking care of Consumer phone calls, Email questions & Carrying out surveys Follow up and Resolving Customer issues CC/CX Data Management as well as Scheduled reporting on CC/CX activities Coordination-- Interior within CSD as well as External-- Solution Allies Monitoring Coverage-- KPI and also CC/CX Activity & Cost coverage ( CC - Call Facility & CX - Client Experience). Candidate Attributes. Consumer focus mind-set technique with excellent communication skills. Calm as well as Composed overview to be result oriented and also settle complaints. Great time monitoring and also Problem/Solution examination. Computer system skills for Data entry monitoring and Reporting. Languages. Great command of English and Arabic - Written as well as Oral. Job Kind: Full Time. Salary: AED4,350.00 - AED4,800.00 per month.