Application Support Engineer
R.
esponsibilities.
S.
upporting clients for the installed remedies.
T.
aking possession of technological problems, and functioning with our advancement group to solve advanced problems when required.
R.
esolving intensified customer grievances without the requirement for team lead treatment.
D.
ocumenting troubleshooting and trouble resolution steps.
P.
articipation in supplying training to consumers as called for.
D.
ata Management for web applications.
P.
rovide exact, valid as well as complete details throughout customers and also customers while keeping a close eye on high quality of action and within SLA durations.
G.
uide customer end customers on application attributes and also proper use the application K.
eep records of customer interactions and keep knowledge base of questions and assistance provided.
C.
onsistently gain product expertise and job in the direction of enhancements on internal procedures by identifying the existing bottlenecks.
W.
ork with screening and also growth group to strategy as well as launch production builds.
S.
kills Required.
G.
ood screening abilities.
G.
ood research abilities.
G.
ood created and verbal interaction skills.
T.
echnical Understanding.
S.
trong experience in creating intricate SQL questions and also comprehending existing SQL based code in the form of sights, stored-procedures or user-defined functions (largely on MS SQL Server) E.
xperience in mounting and also setting up ASP.NET based internet applications and also home windows services.
M.
oderate experience in generating reports making use of SQL as well as SSRS.
K.
nowledge in Google Analytics and Webmaster device is an included advantage.
S.
trong knowledge in IP, SMTP, FTP as well as various other networking procedures.
U.
nderstands fundamental installation/configuration activities in Windows Server 2008 and also above.
E.
xperience with web technologies, HTML, CSS and also Javascript will be an and also.
E.
ducation.
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views: 772
valid through: 2022-07-30