Engineer vacancy in Sharjah UAE

Application Support Engineer
R. esponsibilities. S. upporting customers for the mounted solutions. T. aking ownership of technological concerns, and functioning with our development group to settle even more advanced issues when needed. R. esolving rose consumer grievances without the need for team lead intervention. D. ocumenting troubleshooting and issue resolution steps. P. articipation in supplying training to consumers as called for. D. ata Monitoring for web applications. P. rovide precise, valid and also full info to the end users as well as clients while maintaining a close eye on top quality of reaction and also within SLA durations. G. uide customer end users on application functions and also appropriate use the application K. eep records of customer interactions and also preserve data base of inquiries and support provided. C. onsistently acquire item knowledge as well as job towards enhancements on interior procedures by recognizing the existing bottlenecks. W. ork with screening as well as advancement group to plan as well as launch production builds. S. eliminates Required. G. ood testing abilities. G. ood study skills. G. ood written as well as verbal interaction abilities. T. echnical Expertise. S. trong experience in writing complex SQL queries and also comprehending existing SQL based code in the form of views, stored-procedures or user-defined functions (mainly on MS SQL Web Server) E. xperience in installing and also configuring ASP.NET based web applications and windows solutions. M. oderate experience in creating reports utilizing SQL as well as SSRS. K. nowledge in Google Analytics as well as Web designer device is an added benefit. S. trong knowledge in IP, SMTP, FTP and other networking protocols. U. nderstands standard installation/configuration activities in Windows Server 2008 and also above. E. xperience with web innovations, HTML, CSS as well as Javascript will certainly be an and also. E. ducation.