Front Office Manager
Business Summary
A high-end hospitality brand for modern visitors, Anantara attaches guests to genuine locations, people and stories with individual experiences and also supplying sincere friendliness worldwide's most interesting destinations. From beautiful islands as well as exotic beaches to cosmopolitan cities, tranquil deserts and rich forests, Anantara welcomes guests for journeys abundant in exploration.
Job Description
You will oversee the daily procedures of the Front Workplace, keeping Front Office and also brand name criteria and making best use of the quality degree of product or services to achieve the highest guest satisfaction. This will include handling the performance of the team participants: making, executing and also keeping an eye on the influence of training (including IT systems and guest solution treatments) for all Front Workplace employee, recording and carrying out ideal current method SOPs associating with Front Workplace operation. Manage the functioning of all departmental employee, centers, sales and also expenses, to ensure optimum departmental profit. Drive the execution of all sales and marketing programs of the property, taking personal duty for driving upselling and also ensuring the group has one of the most approximately date expertise of the residential property.
Qualifications
College level in hotel monitoring or associated area
Previous experience in a Front Workplace monitoring function
Solid commercial/business acumen
Interest for management
Fluent in English and also German, both talked and also created
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views: 7.8K
valid through: 2022-09-08