Engineer vacancy in Doha Qatar

Technology Support Engineer
Job Type: Agreement Freelance Summary: Provide first-line assistance for all Aljazeera user-base for user-facing hardware, software application, desktop, enterprise and program applications. Coach as well as mentor engineers and lead by instance. Trick Obligations: Perform, testimonial, and confirm preventive upkeep performed for crucial systems to prevent On air output service interruption Arrangement, configure, preserve customer's accounts and passwords (practical accounts, circulation groups, etc). Prepare & write IT understanding base short articles as well as other documentations. Supply instant assistance for phone calls as well as important areas (on-Air and internet online individuals, Galleries, Presenters, Studios) with very little solution disruption. Setup and maintain important IT tools used by field journalists as well as outside bureaus to make sure business continuity and also provide support remotely when called for. React to finish user Cases as well as Demands and make certain all telephone calls are logged, upgraded and also shut properly as per agreed Service/Operational Level Agreements (SLAs/OLAs). Coordinate with suppliers for fixing faulty IT tools as well as ensure crucial On-Air tools are changed as well as chosen timely fashion. Take care of as well as take part in jobs connected to the section as needed. Key Needs:. Multilingual (Arabic & English). Bachelor of Scientific Research in I.T or associated area ITIL Structure certification liked. 2 years of experience in associated field. Knowledge in IT innovations, networking and numerous operating system arrangement, setups and technological assistance abilities.