Engineer vacancy in Doha Qatar

Technology Support Engineer
Job Type: Agreement Freelance Summary: Provide first-line support for all Aljazeera user-base for user-facing equipment, software, desktop computer, enterprise and also program applications. Coach and also coach designers and lead by instance. Trick Obligations: Perform, review, as well as verify preventive maintenance done for critical systems to avoid On air output service disruption Configuration, configure, preserve user's accounts and passwords (useful accounts, circulation groups, and so on). Prepare & compose IT expertise base posts and also various other documentations. Provide instant assistance for telephone calls as well as vital locations (on-Air and also internet online customers, Galleries, Presenters, Studios) with minimal service disruption. Configuration and also keep essential IT tools used by field reporters and outside bureaus to make certain organization connection and offer support from another location when required. React to finish user Occurrences and also Requests and make sure all phone calls are logged, updated as well as closed precisely as per agreed Service/Operational Degree Agreements (SLAs/OLAs). Coordinate with vendors for fixing malfunctioning IT equipment and also make certain vital On-Air tools are changed and also fixed on prompt fashion. Manage as well as take part in jobs connected to the area as required. Trick Demands:. Multilingual (Arabic & English). Bachelor's degree in I.T or related field ITIL Foundation certification preferred. 2 years of experience in relevant area. Understanding in IT modern technologies, networking as well as various running system setup, setups as well as technological assistance abilities.