Engineer vacancy in Doha Qatar

Technology Support Engineer
Job Type: Contract Freelance Summary: Provide first-line support for all Aljazeera user-base for user-facing hardware, software application, desktop computer, venture as well as program applications. Train and advisor engineers and also lead by instance. Key Responsibilities: Perform, evaluation, and confirm precautionary upkeep carried out for essential systems to avoid On air output service disruption Arrangement, configure, maintain individual's accounts and passwords (practical accounts, distribution teams, and so on). Prepare & write IT understanding base write-ups and also other documents. Offer instant support for telephone calls as well as crucial areas (on-Air and web online customers, Galleries, Presenters, Studios) with minimal solution disruption. Setup as well as keep important IT devices used by area reporters and external bureaus to guarantee business continuity as well as provide support from another location when needed. React to finish user Occurrences and also Requests and also make certain all calls are logged, upgraded and also closed properly as per agreed Service/Operational Degree Agreements (SLAs/OLAs). Coordinate with suppliers for repairing damaged IT devices and also make sure crucial On-Air gadgets are replaced and also taken care of on prompt manner. Handle and join tasks connected to the section as required. Secret Needs:. Multilingual (Arabic & English). Bachelor of Scientific Research in I.T or associated field ITIL Structure certification chosen. 2 years of experience in related field. Knowledge in IT modern technologies, networking and different operating system setup, configurations as well as technical assistance skills.