Application Support Engineer
upporting customers for the installed solutions.
aking possession of technological problems, and also dealing with our growth group to deal with advanced problems when needed.
esolving rose consumer grievances without the requirement for group lead treatment.
ocumenting troubleshooting and also problem resolution actions.
articipation in supplying training to clients as called for.
ata Management for internet applications.
rovide exact, valid as well as full information to the end customers as well as clients while maintaining a close eye on high quality of action and within SLA durations.
uide customer end users on application functions and appropriate use the application.
eep records of customer communications as well as keep expertise base of questions and support provided.
onsistently get product expertise as well as job towards enhancements on interior processes by determining the existing bottlenecks.
ork with testing and development team to plan as well as launch production develops.
ood screening skills.
ood research study skills.
ood created as well as spoken communication abilities.
trong experience in composing complex SQL queries as well as recognizing existing SQL based code in the form of views, stored-procedures or user-defined features (primarily on MS SQL Web Server).
xperience in mounting and configuring ASP.NET based internet applications as well as home windows solutions.
oderate experience in creating reports making use of SQL and also SSRS.
nowledge in Google Analytics and Web designer device is an included advantage.
trong expertise in IP, SMTP, FTP and also various other networking procedures.
nderstands basic installation/configuration activities in Windows Web server 2008 and above.
All vacancies from "Flip retail" ⟶
valid through: 2022-09-26
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