Receptionist/Front Desk Officer
Receive Visitors
Meet and welcome business visitors and walk-in customers appropriately
Identify visitor needs in a professional manner
Manage, aid as well as assist visitors to the correct individual or department.
As you are the first point of consumer contact in the company you need to supply a rapid and also top notch efficient service.
Address Call
Response and also address inbound call in a timely as well as expert manner
plainly identify the objective of the phone call
Deal with questions as well as supply right information making use of professional telephone decorum
Provide general info regarding services and products.
Forward contacts us to the ideal person
Take as well as provide messages accurately and also totally
Handle Mail/fax
Sort as well as distribute incoming mail and also Fax
Prepare outbound mail for consumers or couriers
Respond to all email, fax, and WhatsApp messages
Customer support
Obtain customer info and also include a brand-new Business Companion to the system.
Updating data source frequently
prepare document and documents if required
Giving necessary assistances to all departments to ensure customer complete satisfaction.
Receive and also deal with client complaints and comments
routine and adhere to up on appointments
maintain and also organize marketing materials
Credentials:
Bachelor's Level
Prior experience as a receptionist or in a related field.
Excellent composed and also verbal interaction abilities
Expertise in software program applications consisting of Word, Excel, and Outlook.
Good communication skills.
Job Type: Permanent
Ability to commute/relocate:
Sharjah: Dependably commute or planning to relocate prior to starting job (Preferred).
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views: 2.2K
valid through: 2022-09-26