Server vacancy in Sharjah UAE

Application Support Engineer
R. esponsibilities. S. upporting clients for the installed solutions. T. aking ownership of technological concerns, as well as collaborating with our growth group to solve advanced issues when necessary. R. esolving escalated consumer grievances without the need for group lead intervention. D. ocumenting troubleshooting as well as issue resolution actions. P. articipation in offering training to customers as called for. D. ata Management for web applications. P. rovide accurate, valid as well as total details throughout users as well as customers while maintaining a close eye on quality of response and within SLA timeframes. G. uide client end users on application attributes and also proper use the application. K. eep documents of customer communications and keep understanding base of inquiries as well as support supplied. C. onsistently gain item understanding as well as work in the direction of improvements on inner procedures by recognizing the existing traffic jams. W. ork with screening as well as advancement group to plan and launch production develops. S. kills Required. G. ood testing skills. G. ood research abilities. G. ood written as well as spoken communication skills. T. echnical Expertise. S. trong experience in creating complicated SQL inquiries as well as recognizing existing SQL based code in the form of views, stored-procedures or user-defined functions (largely on MS SQL Server). E. xperience in installing as well as configuring ASP.NET based web applications and windows solutions. M. oderate experience in creating reports utilizing SQL and SSRS. K. nowledge in Google Analytics as well as Webmaster device is an added benefit. S. trong understanding in IP, SMTP, FTP and various other networking protocols. U. nderstands standard installation/configuration activities in Windows Web server 2008 as well as above. E. xperience with internet technologies, HTML, CSS and also Javascript will certainly be an and also. E. ducation.