IT Support Engineer (Priority to UAE Nationals)
The IT Support Engineer is accountable of giving top notch technical assistance to the learners, personnel, as well as professor.
Main duties & duties
Offer first-level technical assistance to learners, personnel, and also faculty one-on-one or from another location using suitable remote support and also interaction devices.
Give technological assistance for physical as well as digital class different outside and internal occasions are performed basically and also physically that are organized by HBMSU. This consists of needs collection, preparation, screening, and also support.
Consistently keep the hardware/software stock.
Normal monitoring as well as maintenance of sound and video systems, consisting of normal monitoring of systems health and wellness as well as carrying out restorative activities when essential.
Offer hardware and also software program support for desktop computer systems and various other end-user gadgets like printers as well as scanners.
Execute the appointed jobs as part of special projects such as dealing with various other staff member to establish and fulfill service requirements, completing individual deliverables, contributing to overall task objectives, as well as recording whenever appropriate.
Execute end-user screening of various applications and systems as required to spot software application defects as well as inconsistencies. Likewise, connect and track the test results, errors, or insects with various other TD areas.
Prompt as well as appropriate logging, adhere to up and closure of technical support tickets.
Called for certification & abilities
Bachelor's Degree in computer system design, computer science, IT or a related area from a recognized college.
Any various other accreditation will be an and also (Microsoft, Cisco, Apple etc).
3 years of pertinent experience in a comparable setting.
Microsoft Windows, Mac, as well as basic desktop support problems.
End-user tools like printers as well as scanners.
Audio and Video systems like projectors, mixers, etc.
DNS, TCP/IP, and other networking principles.
Job Kind: Full-time
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views: 968
valid through: 2022-09-29