Front Desk Agent
Position: Front Desk Agent (Full-time # 530342).
Property/ Workplace: Emirates Royal Residence, Abu Dhabi.
Area: Abu Dhabi, United Arab Emirates.
Responsibilities.
Check in the showing up guest and have a look at the leaving guests in a friendly and also caring fashion according to the criteria.
Upon check in, sign up visitor as well as appoint rooms. Fit unique demands whenever possible. If needed, assist visitors in finishing the enrollment cards.
Usage symptomatic marketing strategies to market rooms and also to advertise other services of the hotel.
Validate the guest's technique of settlement as well as adhere to well-known credit-checking treatments or refer money handling payment to cashiers.
Upon separation of visitors, process the guest check out treatments.
Receive settlement from visitors. Work out the guest account and provide copy of the invoice.
Take care of all front office cashiers' transactions such as posting charges to visitors and also trading international currency according to the treatments. At the end of change, stabilize their cash money float.
Answer all guest requests and inquiries in a pleasant as well as caring fashion, whether by telephone or face to face, provide/receive info and also takes proper actions or refer the issues to the pertinent individuals to deal with. It might be and also not inclusive of releasing a secure down payment box, dealing with messages or taking care of an issues.
Coordinate area status updates with the housekeeping division by informing them of late check-outs, very early check-ins and special demands.
Possess a functioning knowledge of the space appointment procedures.
Skills & needs.
High school diploma or appropriate matching.
Previous experience in the very same duty in a high-end hotel is required.
Well-groomed, specialist look.
Exceptional written and verbal communication abilities.
Literally nimble, and able to mean extensive durations.
Promoted: 06 Jul 2022 Arabian Standard Time.
Applications close: 31 Aug 2022 Arabian Criterion Time.
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views: 1.3K
valid through: 2022-10-05