French speaking Customer Support Agent vacancy in Limassol Cyprus

French speaking Customer Support Agent
3000+ €
Cyprus
2022-09-19
Agency SpotOn Connections
SpotOn Connections

Agency

on layboard since 08.09.2022

Contact person: Aida Redzepovic
Phone number: +34(881)180-076
spotonconnections.com View company reviews ⟶
Contact person: Aida Redzepovic
Phone number: +34(881)180-076

Our Client, a fast growing and innovative service provider established in Limassol with international exposure, is seeking to hire French speakers to assist clients in a daily basis via chat and email.

Job Responsibilities:

  • Respond to customers via live chat and emails
  • Document and delegate bugs and other issues
  • Troubleshoot new issues directly with our customers
  • Interact with various departments (VIP, Marketing, and other) to improve customer experience
  • Ensure customer satisfaction and provide professional customer support
  • Assist with any other ad-hoc projects within the Department

Requirements:

  • Native/ Fluent in French Language
  • Experience or Understanding of the financial services and/or online sector will be considered as advantage
  • Ability to communicate clearly and concise in English
  • Good Communication skills
  • Ability to communicate clearly
  • Showing empathy and understanding and attentiveness
  • Excellent problem-solving skills
  • Able to work in shifts (9h00 – 17h30, 12h30 – 21h00, 14h45 – 23h00)

Benefits:

Breakfast items daily

Free Lunch 3 times/week

Medical Insurance

Personal Development allowance

Free Transportation

Friday Drinks

Quarterly Group events

Referral Bonus Scheme

Relocation allowance to Cyprus

Annual Bonus based on Performance

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views: 2.6K

valid through: 2022-10-19

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