Engineer vacancy in Doha Qatar

Technology Support Engineer
Summary: Offer first-line support for all Al Jazeera user-base for user-facing equipment, software, desktop computer, enterprise and broadcast applications. Coach and mentor engineers and also lead by example. Key Obligations: Perform, review, as well as confirm precautionary maintenance done for vital systems to stay clear of On air outcome solution disruption Arrangement, configure, maintain customer's accounts and also passwords (functional accounts, distribution groups, and so on). Prepare & create IT data base write-ups and also other documents. Provide prompt support for calls and also essential areas (on-Air and internet online individuals, Galleries, Presenters, Studios) with very little solution disruption. Arrangement and also preserve important IT tools used by area journalists as well as external bureaus to make sure service connection and also provide support from another location when called for. React to finish user Occurrences and also Demands as well as make sure all phone calls are logged, updated as well as shut properly based on agreed Service/Operational Level Agreements (SLAs/OLAs). Coordinate with vendors for repairing defective IT equipment and also make sure critical On-Air tools are replaced and also dealt with on timely way. Take care of as well as take part in tasks connected to the area as required. Secret Demands:. Bilingual (Arabic & English). Bachelor's degree in I.T or relevant field ITIL Structure certification liked. 2 years of experience in related field. Knowledge in IT technologies, networking and various operating system configuration, configurations as well as technological assistance abilities. Show extra.