IT Support Administrator
The Role
The Desktop computer Assistance Administrator role is to give a solitary point of get in touch with for end customers to obtain support as well as upkeep within the organization's desktop computer computing atmosphere. This includes installing, diagnosing, fixing, preserving, and updating all equipment and relevant devices (consisting of but not restricted to laptop computers, iPhones, printers as well as scanners) to ensure ideal individual experience as well as accessibility. - In charge of monitoring, operating, managing, repairing and recovering IT support to any kind of user that has authorized access to the company network - Install, upgrade, support and also troubleshoot printers, computer, mobile phones and any type of other licensed outer tools - Install, upgrade, support and troubleshoot Windows 10 and Microsoft Workplace 2016/2019 and also any type of various other authorized desktop applications - Tracking as well as reacting to inbound service as well as assistance demands according to released service level agreements - Escalate concerns and also involve professionals anywhere required in order to fix concerns as needed - (Email) account administration account production, monitoring, team subscription - Manage individual equipment supply and order, register added stock
Demands
Bachelor level, - 5+ years of profile experience, - Knowledge of the local market with regards to agreements, hardware as well as licenses (such experience is a should), - Desktop computer assistance experience in an international Windows 10 setting, - Mutual understanding of IT, - Understanding of Microsoft SCCM build innovations, - Solid understanding of MS Active Directory Site and Windows Server 2016/2019, as are TCP/IP abilities, and also a reasonable understanding of standard networking geographies (covering etc.), - Expertise of ActiveSync mobile technologies/MDM (like MobileIron), - Experience in huge multicultural business, - Client oriented, pro-active, - Languages: Arabic (indigenous), English (fluent), - Indigenous residents of KSA - more effective (as a result of the regional labor law).
Regarding the company.
Eurasian Resources Team (ERG) is a leading varied natural deposits group with incorporated mining, handling, energy, logistics and also advertising procedures. It runs in 15 nations on 4 continents and is stood for by more than 85,000 people, which makes the Team among the largest companies in the international industry.
Program extra.
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views: 823
valid through: 2022-11-20