Engagement Manager
Our firm working on electronic makeover methods and also software development in KSA. We focus on the financial business, food sector & insurance policy companies. We have success stories with significant clients. Our group dimension is small, as well as we get on a development track.
We are trying to find a long connection with an ambitious person who wishes to grow with us.
Responsibilities
Liable for the success of all client KPIs as well as legal commitments, in charge of the general efficiency of jobs.
Offer daily support, with group as well as 1:1 training, as well as administration to the job groups in a remote and in-person ability.
Monitoring general everyday volume of demands as well as tasks management to make sure solution level standards are satisfied.
Accountable for managing escalated situations in which additional oversight and support is called for.
Gives everyday administration support to fellow project Supervisors including appropriate mentoring, training, group structure, and retention efforts.
Creates as well as keeps up-to-date Solution Distribution plans and also treatments.
Maintains extensive understanding of client programs under their purview.
Takes care of risen client service issues.
Maintains communication with essential stakeholders
Provides administration policies as well as procedures.
Assists in the recruiting and also working with process by performing meetings and picking project resources.
Billing as well as costs client
Job with the sales group to discover new clients
Make certain the agreement is accomplished correctly
Certifications
4 years of experience in job monitoring. Better PMP, PgMP, or similar certifications.
Ability to interact properly with clients
Capability to handle numerous tasks simultaneously
Fantastic organizational skills
Experience in consumer service, leadership, and infotech sector. Experience in software application development is a benefit
Good computer skills and the capacity to utilize organization assistance software.
Solid customer support, task management, and also quality assurance abilities.
Excellent resource preparation skills.
A Bachelor's level in Business Management or Computer Scientific Research.
Benefits
Taken Care Of Wage (8000 - 12000 SAR).
Rewards on performance and projects delivery.
Location.
Riyadh or Jeddah.
Job Kind: Permanent.
Wage: 8,000.00 - 12,000.00 each month.
Application Deadline: 31/10/2022.
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views: 394
valid through: 2022-12-15