Manager vacancy in Mombasa Kenya

Job Description & Responsibilities

• Oversees all operations for a hotel, ensuring that everything is up to par and all guests' needs are met
• Ensure that each department delivers a consistently high standard of guest service.
• Also, achieve business objectives and maximise the profitability of all outlets.
• Maintain effective cost controls in all areas.
• Plan and direct the hotel main operations including quality, standards, cleanliness, guest satisfaction.
• Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations.
• Work alongside all HODs to ensure the smooth running of the day-to-day operations.
• Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performance targets and guest feedback.

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