Assistant vacancy in Ruiru Kenya

Purpose of the job

This role is responsible for supervising the F&B Dining outlets, outdoor/indoor events, room service and bar team in a rotational basis as well as for ensuring that members receive fast, friendly and efficient service during their stay.

Key Measurable Goals

• Carry out Members feedback analysis and share weekly summary with action plan
• Enforce Control System on F&B expenses
• Improve F&B Sales levels and achieve the stated Financial goals for the department
• Achieve desired employee motivation in F&B
• Conducting appraisals for F&B Service & Bar Staff
• Developing popularity indexes of F&B product items
• Managing the service processes efficiently
• Managing functions diary and follow ups
• Monitor staff discipline issues and manage appropriately
• Timely responses to members complaints and complements

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