Seasonal Concierge (No Experience Required) - Al-Rayyan, Qatar
We are looking for a Seasonal Concierge to join our team in Al-Rayyan, Qatar. This position is ideal for Malayalees without English-language proficiency and prior experience. The successful candidate will be responsible for providing a range of services to ensure our guestsβ stay is as pleasant as possible.
Duties and Responsibilities:
β’ Greet guests upon arrival and provide them with information about the hotel, facilities, amenities, and services
β’ Handle guest inquiries relating to the hotel such as booking information, directions, local attractions and events
β’ Manage bookings for dining reservations, special occasions and other services
β’ Assist with luggage storage/transportation arrangements
β’ Handle cash transactions accurately when necessary
β’ Monitor guest satisfaction throughout their stay
β’ Ensure all public areas are kept clean and tidy at all times
β’ Liaise with housekeeping staff to ensure rooms are adequately prepared for guestsβ arrival
β’ Maintain records of telephone calls, emails, enquiries and complaints in an orderly manner.
Requirements:
β’ Must be a Malayalee national or have right to live and work in Qatar without needing sponsorship from employer
β’ Previous experience in hospitality or customer service preferred but not mandatory
β’ Excellent interpersonal skills with an ability to build relationships quickly
β’ Outstanding problem solving abilities with the ability to handle situations calmly under pressure
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views: 1.7K
valid through: 2023-12-21