Evaluation Search Operations Specialist - German
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles New York London Paris Berlin Dubai Singapore Jakarta Seoul and Tokyo.
At TikTok our people are humble intelligent compassionate and creative. We create to inspire - for you for us and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest never shying away from taking calculated risks and embracing ambiguity as it comes. Here the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
Our Search Operations team supports our efforts to address objectionable or disturbing content which could include images of violence animal cruelty hate speech violent extremism or content that exploits or endangers children. The team plays a vital role in analyzing user searches and search strategy optimization to ensure a positive and safe user experience for our community.
To eliminate any doubt this role involves reading viewing listening and examining user-generated content to ensure they comply with community guidelines.
Content includes images video text related to every day life but they can also include (but are not limited to) bullying hate speech child abuse sexual assault torture bestiality self-harm suicide murder.
It is possible that this role will be exposed to harmful content on a daily basis.
What will I be doing:
- Complete regular assessments relating to search quality in accordance with evaluation standard documents
- Use side by side method to complete daily strategy assessment of search quality in accordance with evaluation standard documents.
- Judging user search needs through various query and tools and sorting out the classification of requirements
- Analyze the difference between search type results such as videos music hashtags or users and rate the quality of these results based on policies
- Provide ideal search results and feedback suggestions for policy improvement
- While it is assumed the evaluator will focus on their area of expertise there will be occasions in which he/she will work on projects outside this core area that could require other capabilities such as using assessment methods flexibly to support related projects.
- Willing to work with sensitive issues that include child exploitation a variety of religious and political views violence adult & sexual content
- And any other duties as assigned
What should I bring with me:
- Overseas working/training is a plus
- Knowledge about search engines familiar with social media platforms
- An in-depth understanding of local culture and familiarity with the Internet usage habits of local users
- Strong ability to learn and understand
- Familiar with common office software search evaluation experience is preferred
- Fluent in German is required as the role requires communication with German markets fluent English is also required as it is the working language Bachelor's degree or above
- Your ability to work in a high tempo environment adapt respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards risks and implications in this unique line of work from the start so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred innovative and integrated approach.
Equal Opportunity
TikTok is committed to creating an inclusive space where employees are valued for their skills experiences and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok our mission is to inspire creativity and bring joy. To achieve that goal we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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views: 8.3K
valid through: 2024-02-05