Moderator vacancy in Jakarta Indonesia

Content Moderator - Indonesia (Shifting)
TikTok will be prioritizing applicants who have a current right to work in Indonesia and do not require TikTok's sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles New York London Paris Berlin Dubai Singapore Jakarta Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us every challenge no matter how difficult is an opportunity to learn to innovate and to grow as one team. Status quo? Never. Courage? Always.
At TikTok we create together and grow together. That's how we drive impact - for ourselves our company and the communities we serve.
Join us.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

To eliminate any doubt this role involves reading viewing listening and examining user-generated content to ensure they comply with community guidelines. Content includes images video text related to every day life but they can also include (but are not limited to) bullying hate speech child abuse sexual assault torture bestiality self-harm suicide murder.

Our Content Moderators review [x videos per unit of time] in continuous succession during each shift.

What will I be doing?
- You will ensure legal compliance and safety of content uploaded to our platform (please note that this position involves exposure to Disturbing and potentially harmful content).
- You are responsible for the development improvement and maintenance of standards for the security of our online communities.
- You will improve the content management strategy for short video platforms.
- You are responsible for coordinating with supervising departments for timely management of content that violates our policies.
- Your ability to work in a high tempo environment adapt respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
What should I bring with me?
- You are a fast learner and a good communicator in English and Bahasa Indonesia.
- You are available to work various shifts encompassing hourly schedules weekends and public holidays.
- You possess cultural sensitivity and an understanding of global/regional current affairs.
- You pay attention to detail and have a passion for maintaining a high standard of work.
- You have the resilience and persistence to handle routine daily tasks efficiently and accurately.
- You are an active user and have an interest in short video platforms.

Preferred Qualifications:
- Familiarity with Internet laws and policy regulations.
- Experience as Content Moderator or Content Reviewer or as Customer Service in-house or BPO is a plus.
- Bachelor's degree is preferred but not essential.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards risks and implications in this unique line of work from the start so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills experiences and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok our mission is to inspire creativity and bring joy. To achieve that goal we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.