Manager vacancy in Dublin Ireland

Safety Labeling Quality Assurance - Dutch
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles New York London Paris Berlin Dubai Singapore Jakarta Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us every challenge no matter how difficult is an opportunity to learn to innovate and to grow as one team. Status quo? Never. Courage? Always.
At TikTok we create together and grow together. That's how we drive impact - for ourselves our company and the communities we serve.
Join us.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

Our QA team performs a critical function that supports our efforts to address objectionable or disturbing content. Content QA interacts with includes images video text related to every day life but they can also include (but are not limited to) bullying hate speech child abuse sexual assault torture bestiality self-harm suicide murder.
It is possible that this role will be exposed to harmful content on a daily basis.

What will I be doing:
- Perform daily audit on internal system
- Provide analysis of errors and feedback to respective team
- Work with training team to align policy understanding of QA and labelers
- Provide support on Policy/Quality related questions on ad-hoc basis
- Responsible in guiding new joiners in order to achieve ramp up target
- Work closely with Safety Specialist in order to provide feedback on quality
- Identify potential errors in policy and correct them in time
- Conduct quality meeting with the team to analyze errors
- Please note that this position involves exposure to sensitive content including but not limited to vulgar content violence pornography and fake news.
What should I bring with me:
- Bachelor's Degree or equivalent education/experience advanced degree is preferred
- Minimum 1 year working experience as Quality Assurance Analyst
- Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage
- Strong attention to details and ability to work independently
- Possesses good interpersonal skills
- Fluent in Dutch is required as the role requires communication with Dutch markets fluent English is also required as it is the working language
- Your ability to work in a high tempo environment adapt respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards risks and implications in this unique line of work from the start so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred innovative and integrated approach.

Equal Opportunity
TikTok is committed to creating an inclusive space where employees are valued for their skills experiences and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok our mission is to inspire creativity and bring joy. To achieve that goal we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.