Content Labeling Operation Specialist
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles New York London Paris Berlin Dubai Singapore Jakarta Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us every challenge no matter how difficult is an opportunity to learn to innovate and to grow as one team. Status quo? Never. Courage? Always.
At TikTok we create together and grow together. That's how we drive impact - for ourselves our company and the communities we serve.
Join us.
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
Our Operations team moderate millions of videos globally every day ensuring we are bringing only safe content to our users. Eco-Labeling develops unified global rules for diversified video and header accounts manages and optimizes the efficiency and accuracy and provides weekly data analysis of TikTok content ecological diversity.
What will I be doing?
Quality Assurance (QA)
- Perform Quality Assurance tasks on projects you assigned to ensure that the content is labeled correctly
- General quality assurance reports to project and policy teams provide feedback and identify areas for improvement
Calibration & Training
- Deliver training sessions to internal and external stakeholders conduct calibration meetings with stakeholders review content labeling understanding and provide feedback on development to ensure the project can run smoothly
Workflow & Co-operation
- Cooperate closely with product team and project management team and work out the suitable workflow and label system for the project
What should I bring with me?
- Diploma or Bachelor’s degree and above holder
- Minimum 1 year of relevant experience in social media content or Business Process Outsourcing (BPO) industry
- Prior experience in content safety quality assurance (QA) training customer service (call centre) or e-commerce are essential
- In-depth contact with local customs and culture as well as being highly sensitive to social news
- Excellent language skills (able to speak read and write fluently in Vietnamese and Business English) overseas working/training is a plus
- High motivated individual who thrives in a fast-paced environment ability to think outside of the box and working under tight timeline
- Strong attention to detail results-oriented self-directed and inquisitive
- Quick learner and adaptable to learning new processes concepts and skills
- Ability to work collaboratively with internal and external stakeholders and independently while managing multiple projects assignments and/or responsibilities
- Familiar with office software such as Microsoft Office (Excel Word) or Google Sheet. With data processing experience and other data analysis capabilities are preferred.
TikTok is committed to creating an inclusive space where employees are valued for their skills experiences and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok our mission is to inspire creativity and bring joy. To achieve that goal we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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views: 8.7K
valid through: 2024-02-09