US-Business Pro
SummaryPosted: Dec 20 2023
Role Number:200125453
Are you passionate about driving sales building relationships and consulting with customers on business solutions? Do you want to connect entrepreneurs and professionals with the tools they need to build success? As a Business Pro you help customers discover how Apple products can transform the way they work ā and you build loyalty by maintaining those customer relationships. In this role you serve as both a resource and a mentor to your fellow Apple Store team members. You also partner with store leadership to find opportunities to connect customers with powerful tools and solutions that help their business thrive.
Key Qualifications
Key Qualifications
At least three years of success and high performance in sales of technology or business solutions or equivalent.Proven ability to take a personalized solution-based approach to customer needs.Advanced consultative expertise in Apple and third-party solutions mobility adoption and business transformation.
Description
Description
As a Business Pro itās your job to drive sales and awareness of Appleās products for the business community. You keep customers engaged by leading briefings and workshops that showcase how Apple and third-party technology and services can help them build success. With the help of customer relationship management (CRM) tools you plan and forecast business performance through account management pipeline building and opportunity management. You develop account plans to start and expand adoption of solutions across the Apple ecosystem ā and deepen adoption within an organization. To ensure compliance with policies and procedures you maintain a deep understanding of all retail business programs and offerings. Working closely with store leadership you assess accountsā individual needs and work to support the transition of those accounts to the Apple team that will best meet the customerās specific needs.
Education & Experience
Education & Experience
Additional Requirements
Additional Requirements
ā¢ You possess strong business insight as well as general knowledge of key small business industries technology trends in communities and business challenges.ā¢ You have excellent listening influencing negotiation and interpersonal skills to establish positive relationships with customers as well as within Apple and our team.ā¢ You have extraordinary written and verbal communication skills in person and on the phone.ā¢ You can work effectively with business owners and executives across all organizational levels.ā¢ You have a proven ability to connect with people manage processes efficiently and prioritize without sacrificing the customer experience.ā¢ You can adapt in a dynamic ever-changing retail environment.
Pay & Benefits
Pay & Benefits
At Apple base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills qualifications experience and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Appleās discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Appleās Employee Stock Purchase Plan. Youāll also receive benefits including: Comprehensive medical and dental coverage retirement benefits a range of discounted products and free services and for formal education related to advancing your career at Apple reimbursement for certain educational expenses ā including tuition. Additionally this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.For information about pay if you are interested in roles located in one of our California Colorado New York or Washington locations click here to select a store and view pay information. Note: Apple benefit compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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views: 2.7K
valid through: 2024-02-10