Senior Customer Success Manager
Your work days are brighter here.
At Workday it all began with a conversation over breakfast. When our founders met at a sunny California diner they came up with an idea to revolutionize the enterprise software market. And when we began to rise one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since the happiness development and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric collaborative culture is the essential mix of ingredients for success in business. Thatās why we look after our people communities and the planet while still being profitable. Feel encouraged to shine however that manifests: you donāt need to hide who you are. You can feel the energy and the passion it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the Team
Field Services Korea
About the Role
The Sr. Customer Success Manager (CSM) plays a critical role in the success and execution of the Business Planning Unit at Workday. As a CSM you will ensure the maximum value is derived from our products and services by quantifying the value driving adoption sharing best practices answering business questions identifying opportunities and developing strategic goals and objectives.
About You
Basic Qualifications
5+ years of experience in a role focused on managing customer success
Bachelorās degree or equivalent 4 years work experience
Other Qualifications
[PLEASE INSERT 6+ required and preferred qualification for the role]
Our Approach to Flexible Work
With Flex Work weāre combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections maintain a strong community and do their best work. We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers prospects and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote 'home office' roles also have the opportunity to come together in our offices for important moments that matter.
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valid through: 2024-01-30