Online consultant vacancy in Ras-al-Khaimah UAE

Online Consultant - Remote Customer Service Representative

We are seeking an Online Consultant to join our team and provide exceptional customer service to our clients. As a remote customer service representative, you will work from the comfort of your own home, assisting clients with their inquiries and concerns through various online platforms.

Responsibilities:
- Respond promptly to customer inquiries through email, chat, and social media
- Provide accurate information about our products and services
- Address customer complaints and escalate issues to the appropriate department when necessary
- Ensure high levels of customer satisfaction by providing excellent service
- Keep records of customer interactions and transactions
- Follow communication procedures, guidelines, and policies

Requirements:
- Fluent in English (Hindi or other Indian languages is a plus)
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize tasks effectively
- Experience in a customer service role is preferred but not required
- Must have a biometric passport for travel purposes
- Must be able to work independently with minimal supervision
- Must have a strong internet connection at home

Location:
This is a remote position, so you can work from anywhere in Ras-al-Khaimah or the UAE.

Nationality:
Indian nationals are preferred for this position.

Accommodation:
No accommodation will be provided for this role. As this is a remote position, you must have your own suitable workspace at home.

If you are passionate about providing excellent customer service and enjoy working remotely, then this could be the perfect job for you. Apply now!